The Parliamentary and Health Service Ombudsman, report, NHS failures, Averil Hart, anorexia nervosa‘The families who brought their complaints to us have helped uncover serious issues that require national attention’.

The Parliamentary and Health Service Ombudsman (PHSO) found last month that Averil Hart, who had anorexia nervosa and died in December 2012, was failed by ‘every NHS organisation that should have cared for her’.

And ‘Sadly these failures, and her family’s subsequent fight to get answers,’ the PHSO report says, ‘are not unique.

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